Refund Eligibility
- Customers are entitled to request a full refund within 30 days from the date of purchase if they have not used the application.
- Refund requests will not be accepted if:
o You have logged in and used the application or any of its services.
o More than 7 days have passed since your purchase.
How to Request a Refund
- Refund requests must be sent by email from the same email address used during
registration. - Please include the following in your request:
o Full name
o Email address used for purchase
o Order ID or payment reference
o Reason for the refund request
Send your refund request to:
support@skyoption.tech
Refund Process
- Upon approval, refunds will be processed back to your original payment method.
- Please allow 7–14 business days for the refund to appear in your account.
Cancellation Policy
- You may cancel your subscription or service at any time by contacting our support team.
- Cancellation does not entitle you to a refund if the application has already been
used.
• If you cancel within the 30 day period and have not used the service, you are eligible
for a full refund as described above.
Chargebacks
- If you dispute a charge through your bank (chargeback) without contacting us first,
your account may be suspended and you may be refused future services.
